Anyone can build a survey. The work is knowing what the decision needs.
A compelling activity isn’t worth anything if what comes out of it can’t inform a decision. So everything starts from the decision, states its limits, and produces evidence that says plainly what it can and can’t support.
01
What we design around
We start with your decision, not an activity
The first question is never “what kind of engagement would you like?” It is what you are deciding, what cannot change, who signs it off and when. The participation is designed to fit that. Choosing the activity first bends the decision to fit the activity.
We are clear about what's open
Every campaign separates what young people can influence from what is already settled, and says so before the first question. If nothing can genuinely change, we say so and we don't run it. Being straight about the constraints is what makes everything else credible.
Answering has to cost something
A question that is free to answer reveals nothing — everybody wants everything when nothing is scarce. So young people are put to the same hard choice you are. That is what makes an answer worth acting on, and it is why four focused minutes tells you more than forty minutes of scales.
The participation is sized to the decision
A funded playground landing next summer and a ten-year plan where nothing is committed deserve different questions, different promises and different lengths. We size it to what is actually being decided rather than running one format over everything.
Nobody is filtered at the door
There are no screening questions: a filter at the door teaches people the answer that gets them in. Every activity has a route that doesn't depend on its main interface, and when a group is missing from the answers we report the gap by name rather than averaging it away.
The loop closes, in public
What was decided, what changed, what didn't and why — published back to everyone who answered, on a date you name before the campaign opens. It is the part most engagement skips, it is the part young people notice, and it is the part we will hold you to.
Designing it well is half the job. Getting young people to it — social, field work and activation, run by us rather than handed to you as a link — is the other half, and it is where most youth engagement actually fails. How we run the reach.
The promise
A kept promise beats a bigger one.
Every campaign commits to what you will do with what you hear — from taking it into account through to handing the decision over — in plain words with a date attached. “We will tell you how your answer changed this, by 14 October” means something to a 16-year-old.
We never talk you into a bigger one
An organisation that keeps the decision and says so is being honest, and honest is the thing worth measuring. The promise you can keep is the one we will help you write.
It has to be backed
A campaign promising young people will help shape the options has to contain something that lets them put one in. The promise is checked against the design, not taken on the label.
Nothing is ranked
No league table of who offered the most influence. The moment that number exists something starts nudging it upward, and every promise it manufactures lands on a real young person on the day the outcome is due.
Held in public
What was promised is recorded at the start with its date, and checked against what was published. Silence past that date is the one thing the platform will not cover for you — which is exactly why the promise is worth something to the people answering.
02
What you can take into the room
The test is not whether a report looks convincing. It is whether it survives the first person in the room who asks where the number came from.
Every finding shows its working
A statement in a sayit report carries the measures it came from. A sentence that cites nothing is not treated as a finding, however good it sounds — which is what lets the officer presenting it answer “how do we know that?” without going back to the raw data.
It says what it can and can't claim
An honest count of who took part and a claim about a whole population are different things and need different designs. Every campaign states which it is making, and the report holds it to that. No number of answers turns one into the other.
Small groups are protected
A handful of people in one age band in one area is a person, not a statistic. Anything below the reporting threshold is withheld, and the withholding is reported rather than quietly dropped.
Answers can't be edited afterwards
What somebody answered, and the exact question they answered, are fixed the moment they send. Nobody — including us — can change either later.
There is no running score
While a campaign is collecting you see reach and completion and who is answering. What they chose waits until it closes, because a live result changes the decision it is meant to inform and changes what the next person answers.
A figure never travels alone
Who answered, how many, when, where, whether it is weighted and on what basis the campaign recruited. It sits under every figure a young person sees and every figure you report.
This is what that looks like
n = 1,482self-selected participants15–29example figureSep 2026unweighted
03
Where we draw the line
We won't call a self-selected sample a population
Open campaigns describe the people who took part. A claim about all young people in an area needs a sample designed to make it, and no number of answers changes that.
We won't rate cultural safety
Only the people receiving an engagement can say whether it was culturally safe. sayit records what a campaign concerns and who is guiding it, and never awards a rating.
We won't take credit we didn't earn
If a council was already going to extend the bus, the outcome says the finding supported it. Borrowed credit is the fastest way to become the institution young people already don't trust.
We won't run peer activities unmoderated
Activities where young people read each other's contributions need every one checked before anybody else sees it, for as long as the campaign runs. We don't offer them until we can do that properly.